Equinix to build £3.9bn Hertfordshire data centre
Equinix plans to invest £3.9 billion in the project, which will deliver 250+MW of compute
Amazon Connect Cases now supports Contact Lens Rules that automatically update cases when created, streamlining case workflows and reducing manual tasks. For example, you can configure rules to auto-assign refund cases to the billing team, auto-close cases that don’t require follow-up, or automatically set priority based on case reason.
Amazon Connect Cases is available in the following AWS regions: US East (N. Virginia), US West (Oregon), Canada (Central), Europe (Frankfurt), Europe (London), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), and Africa (Cape Town) AWS regions. To learn more and get started, visit the Amazon Connect Cases webpage and documentation.
Source Link: https://educronix.com/amazon-connect-cases-now-supports-rules-to-automatically-update-cases-upon-creation/ Author: aws - Published on: 2025-08-15 07:00:00This post was originally published on this siteEquinix plans to invest £3.9 billion in the project, which will deliver 250+MW of compute
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