Bringing gVisor sandboxes to distributed Ray clusters
The reinforcement learning (RL) ecosystem is rapidly adopting Ray as the unified compute runtime for
Amazon Connect Customer now lets agents change the profile on a case or choose a profile after the case is opened. If a case is linked to the wrong customer, agents can update the profile to keep case histories accurate. Agents can also add a profile later when the customer is not identified at case creation, such as for calls from a shared phone number or issues that require identity verification.
Amazon Connect Cases is available in the following AWS regions: US East (N. Virginia), US West (Oregon), Canada (Central), Europe (Frankfurt), Europe (London), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), and Africa (Cape Town). To learn more and get started, visit the Amazon Connect Cases webpage and documentation.
Source Link: https://educronix.com/amazon-connect-customer-now-lets-you-update-the-customer-profile-on-a-case-or-add-a-profile-after-a-case-is-opened/ Author: aws - Published on: 2026-08-25 16:00:00This post was originally published on this siteThe reinforcement learning (RL) ecosystem is rapidly adopting Ray as the unified compute runtime for
Amazon Connect Customer now lets agents change the profile on a case or choose a
Foundation-model training and centralized AI services will remain in hyperscale regions, but inference, computer vision,
Starting today, Cisco Cloud Control is generally available for U.S. customers. More than 300 customers
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