Company apologizes after AI support agent invents policy that causes user uproar
Frustrated software developer believed AI-generated message came from human support rep.
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Author: Ernestro Casas -
Frustrated software developer believed AI-generated message came from human support rep.
AWS announces AWS Security Incident Response with AWS PrivateLink integration, enabling customers to manage their
Amazon Connect Cases now provides capabilities to help contact centers track and meet service level
Amazon Bedrock Evaluations allows you to evaluate foundation models and retrieval-augmented generation (RAG) systems, whether
Amazon MemoryDB clusters now support the IPv6 protocol, allowing clients to connect to MemoryDB clusters
