PCI Pal adds secure, compliant payment options to Zoom Phone and Zoom Contact Center with three simple ways for customers to pay:
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Click to Pay: pay through secure web links over any digital channel
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Key to Pay: pay using a phone keypad with secure DTMF masking
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Speak to Pay: voice payments with AI-enhanced speech recognition
Service agents can have real-time visibility into the payment journey across any channel without being exposed to sensitive payment details, which builds customer trust and enables compliance with secure payment rules. Businesses of any size can use PCI Pal to accept secure payments through Zoom using text messages, email, chat, or voice calls.
Trusted by organizations around the world, PCI Pal can help reduce average call handling time, increase first agent resolution, and improve payment completion rates.