Introducing Gemini Enterprise

AI is presenting a once-in-a-generation opportunity to transform how you work, how you run your business, and what you build for your customers. But the first wave of AI, while promising, has been stuck in silos, unable to orchestrate complex work across an entire organization.

True transformation requires a comprehensive platform that connects to your context, your workflows, and your people. That’s why today, we are proud to introduce Gemini Enterprise: the new front door for AI in the workplace.

Delivering this level of transformation requires a complete, full-stack approach to innovation, and this is where Google leads. Our advantage starts with reliable, purpose-built AI infrastructure, and is powered by the pioneering research of Google DeepMind, and our versatile Gemini family of models. Sundar talks more about our company-wide approach in his blog.

This complete, AI-optimized stack is why nine of the top 10 AI labs and nearly every AI unicorn already use Google Cloud. It’s why 65% of all our customers are using our AI products including: Banco BV, Behr, Box, DBS Bank, Deloitte, Deutsche Telekom, Fairprice Group, the US Department of Energy, and many more around the world. Today, we’re proud to announce more AI wins with Figma, GAP, Gordon Foods, Klarna, Macquarie Bank, Melexis, Mercedes, Signal Iduna, Valiuz, and Virgin Voyages. And we’re excited to be the official Cloud provider of the LA28 Games, where Google Cloud will bring our AI innovations to the Olympic and Paralympic Games.

AI that transforms how you work

Gemini Enterprise brings the best of Google AI to every employee through an intuitive chat interface that acts as a single front door for AI in the workplace. Behind that simple interface, Gemini Enterprise unifies six core components:

The platform is powered by Google’s most advanced Gemini models, creating the brains of the system, providing world-class intelligence for every task.

Through a no-code workbench, any user — from marketing to finance, and any other team — can analyze information and orchestrate agents to automate processes across the organization.

To deliver value from day one, it includes a taskforce of pre-built Google agents for specialized jobs like deep research and data insights, and you can easily augment this with custom agents your teams build or with solutions from our extensive partner ecosystem.

An agent is only as good as its context, so Gemini Enterprise securely connects to your company’s data wherever it lives — from Google Workspace and Microsoft 365 to business applications like Salesforce and SAP.

This is managed with a central governance framework, so you can visualize, secure, and audit all of your agents from one place.

And it is all built on a principle of openness with an ecosystem of over 100,000 partners. This ensures customer choice and fosters innovation.

By bringing all of these components together through a single interface, Gemini Enterprise transforms how teams work. It moves beyond simple tasks to automate entire workflows and drive smarter business outcomes — all on Google’s secure, enterprise-grade architecture.

Some companies offer AI models and toolkits, but they are handing you the pieces, not the platform. They leave your teams to stitch everything together. But you cannot piece together transformation.

That’s exactly what we built with Gemini Enterprise: a complete, AI-optimized platform — from our purpose-built Tensor Processing Units to our world-class Gemini models, all the way to the platform and agents that transform workflows. This is what it takes to deliver a truly unified AI fabric for your business, and it’s why customers are already putting Gemini Enterprise to work:

• Banco BV’s relationship managers used to spend hours doing their own analytics. Now, with the help of Gemini Enterprise, it’s done for them, leaving managers with more time to convert new business.
• Harvey is the leading domain-specific AI for legal and professional services, trusted by Fortune 500 legal teams. Powered by Gemini, lawyers are more efficient across contract analysis, due diligence, compliance, and litigation, saving hours and hours of time.

This isn’t just about making one task easier. It’s about making entire workflows smarter by searching and finding information from all your enterprise documents, applications, email and chat systems, and automating processes using agents with any of your enterprise applications.

Gemini Enterprise highlights our commitment to an open platform – working seamlessly in Microsoft 365 and Sharepoint environments. And when you use Gemini Enterprise with Google Workspace, you get further benefits. Today, we are announcing the first of many multi-modal agents harnessing the power of Gemini to understand and create text, image, video and speech, built right into the Workspace apps you already use:

• Video: With Google Vids, you can now transform one type of information, like a presentation, into a completely different format — an engaging video, complete with an AI-generated script and voiceover. The momentum for Vids has been incredible, with 2.5 million people using it every month.
• Voice: In Google Meet, we are bringing real-time speech translation to all business customers. This goes beyond just words, capturing your natural tone and expression to make conversations seamless, no matter what language you speak. This builds on the voice intelligence from our ‘take notes for me’ feature, which has seen usage grow more than 13x since the beginning of the year.

An agent is only as good as its context. Gemini Enterprise integrates with your organization’s data — wherever it lives — to build that context, and deliver relevant, accurate, and trustworthy results. Today, as part of Gemini Enterprise, we are announcing:

• A new Data Science Agent, in preview, to automate data wrangling and ingestion. It accelerates detailed data exploration, instantly finding patterns and streamlines complex model development by generating multi-step plans for training and inferencing, eliminating manual, iterative fine-tuning.

Customers like Morrisons, Vodafone, and Walmart are already using this agent to accelerate their data workflows and remove friction from the customer experience.

AI that transforms how you run your business

Customer engagement is one of the most critical use cases for AI adoption and our Customer Engagement Suite – our Conversational AI solution for web, mobile apps, call centers and point of sale – works alongside your customer service reps to answer questions via chat and voice and take actions. The business impact is real, and leading companies are seeing results now:

• Commerzbank was an early adopter of Customer Engagement Suite, using it to build Bene, its own specialized chatbot. They are now leveraging Gemini to further enhance the experience, enabling it to handle over two million chats and successfully resolve 70% of all inquiries.
• Mercari, Japan’s largest online marketplace, is overhauling its contact center with Google AI to foster an AI-driven customer service experience, which is projected to yield a 500% ROI by reducing customer service rep workloads by at least 20%.

Today, we are announcing true, next-generation conversational agents, in preview, that connect directly into Gemini Enterprise. These provide more value to you in the following ways:

1. How you build: We are introducing a new, easy-to-use low-code visual builder. You can build a customer engagement agent once, and configure it for all your channels — telephony, web, mobile, email, and chat. These new agents support over 40 languages.
2. The underlying intelligence: These next-gen agents are powered by our latest Gemini models. This means incredible, natural-sounding voices, with the ability to handle accent transitions and real-world noise from a bad phone connection with industry-leading accuracy and latency.
3. Your time-to-value: The new AI augmentation services and prebuilt specialized agents allow agents builders to build, test, deploy and monitor agents faster than ever. In addition, we also use AI assisted coaching to vastly increase the productivity of your employees. This makes your entire contact center — both human and digital — more efficient and effective.
4. Deep enterprise integration. These agents are designed to connect directly into Gemini Enterprise. This unlocks two key advantages: deeper personalization, using real-time context from all your business systems; and unified governance, allowing you to manage all your agents from the same central platform.

AI that transforms what you build

The ultimate transformation is when you use AI to create entirely new experiences for your customers. This starts with empowering the developers who are building your agents and applications. In just three months since launch, over one million developers are already building with Gemini CLI, an AI agent that lets developers interact with Google’s Gemini models directly from a terminal for task automation, code generation, and research using natural language. It has become an essential tool for developers around the world, whose workflows are becoming more complex every day. The best AI shouldn’t force you to switch contexts, it should adapt to your toolchain.

That’s why we introduced Gemini CLI extensions — a new framework to customize your command-line AI and connect it to the services you rely on most. This allows you to build a more intelligent, personalized workflow with a growing ecosystem of extensions from Google, and industry leaders like Atlassian, GitLab, MongoDB, Postman, Shopify, Stripe, and more. It turns your CLI from a simple tool into a personalized command center.

Innovation with agents is leading to an entirely new agent economy, where developers, ISVs and partners can build and earn revenue from specialized agents that communicate and transact with one another. To enable this, we have worked with the industry on an open standard called the Agent2Agent Protocol (A2A), which along with Model Context Protocol (MCP), sets the standard for how agents communicate.

But for agents to be truly autonomous, they must be able to transact. To provide a secure and auditable way for agents to complete payments, last month we announced a new, open protocol: the Agent Payments Protocol (AP2). This is a first-of-its-kind effort, developed with over 100 payment and technology partners, like American Express, Coinbase, Intuit, Mastercard, PayPal, ServiceNow, and Salesforce to establish how agents securely enable financial transactions.

By working with our partners and the larger community to build standardized protocols for key aspects, such as context, communication and commerce, we are laying the foundation for the agent economy.

Our customers are also building our Gemini models directly into their products:

• Klarna is using tools like Gemini and Veo to create bespoke lookbooks that are dynamic, personalized and impactful with shoppers, increasing orders by 50%.
• Mercedes-Benz builds cars with Google AI that can talk to their drivers. They are using Google Cloud’s Automotive AI Agent, which is built using Gemini on Vertex AI to power their MBUX Virtual Assistant, which enables natural conversations and provides personalized answers to drivers for things like navigation and points of interest.
• Swarovski creates personalized customer experience with Vertex AI resulting in a 17% increase in email open rates and 10x faster campaign localization.

This transformation goes beyond code. Our Gemini family of models have been used to create over 13 billion images and 230 million videos. For example:

• Figma is helping their community create more than ever. With tools across their platform powered by Gemini’s Flash 2.5 Image model (more commonly known as: Nano Banana), their users can now make high quality, brand-approved images with just a prompt, edit details with AI, and get all the variety their project needs.
• Virgin Voyages is using Veo’s “text-to-video” and Imagen to create thousands of hyper-personalized advertisements and emails. Each one perfectly matches Virgin Voyages unique brand voice at a scale that would be impossible just a year ago.

The number of customers using our AI models in Vertex continues to grow, including top brands, like: Adobe, Cathay Pacific, Kraft-Heinz, LATAM Airlines, Toyota, Unilever, and more.

The future of AI must be open

Google Cloud’s AI strategy is built on a foundational belief: The future of AI requires an open, collaborative partner ecosystem to ensure customer choice. To make this real, we have built a comprehensive agentic AI ecosystem with more than 100,000 partners supporting every layer of our AI stack – AI infrastructure, AI tooling, ISVs, and services partners. Today, we are advancing this ecosystem in four critical ways:

1. Expanded cross-platform workflows: We’re expanding our work with partners like Box, OpenText, ServiceNow, and Workday – tools you use everyday – to enable sophisticated, cross-platform workflows right out of the box.
2. Scaling with partners: Industry-leading partners, including BCG, Capgemini, HCLTech, Infosys, McKinsey, TCS, Wipro, and many others can assist with planning, deployment, and custom agent development to speed your adoption of Gemini Enterprise. And Accenture, Cognizant, Deloitte, KPMG, and PwC are making announcements today on their internal adoption and expanded services for Gemini Enterprise.
3. Discover validated agents: Customers can now use a new AI agent finder to discover the right agent for your needs, where you have assurance that the thousands of agents you can now find, filter, and deploy have been reviewed for security and interoperability.
4. Market & monetize agents: For those partners building AI agents, we provide you with a simple, powerful way to market and earn revenue from your solutions, instantly connecting you with millions of Google Cloud customers.

Enabling your transformation

Delivering this level of transformation requires a commitment to upskilling your teams. So today, we are announcing a comprehensive set of programs to help you succeed.

To upskill your entire workforce, we are introducing Google Skills, our new platform where training from across Google – from Gemini Enterprise to Google Deepmind – is available for free. On this platform, we’re announcing the Gemini Enterprise Agent Ready (GEAR) program, a new educational sprint designed to empower one million developers to build and deploy agents. Click here to be the first to use Google Skills and learn more about GEAR.

For organizations that want our experts embedded side-by-side with your teams, we are proud to announce a new team – Delta – an elite group of Google AI engineers to help you tackle your most complex challenges.

These programs are all designed to do one thing: help you and your teams build your future with AI.

Your foundation for the future

As AI transforms organizations around the world, Google is the only partner with the full set of offerings that you can tailor to your organization’s needs. And most importantly, we are delivering real business value to help you drive ROI from your AI investments.

This is the power of Gemini Enterprise: the new front door for AI in the workplace. We’re bringing the best of Google AI to every employee, for every workflow. And we’re excited to support you every step of the way.