The Future is Collaborative: ChromeOS Customer Community

We’re excited to announce a new online platform for the ChromeOS Customer Community: it’s now a global, open platform accessible to our business customers. This community is designed for IT admins and professionals, along with business leaders and decision-makers, who use and deploy ChromeOS in their organizations, regardless of size. This expansion, directly inspired by ChromeOS admins’ feedback, reinforces our commitment to building a more interconnected ecosystem. By removing geographical barriers, the community will offer unparalleled opportunities for IT admins and professionals to connect, collaborate, share insights, and grow, no matter where they are.

Direct access to expertise and resources

This global community is your central hub for official announcements, proven best practices, and helpful troubleshooting tips. Navigate topics and resources freely, and by registering with your Google Account, under our team’s moderation you can post questions and reply to fellow users. Carefully tailored by ChromeOS specialists and product experts, you’ll gain access to valuable resources to help you maximize the use of ChromeOS in your business. In addition, you’ll find a calendar of online events designed for our customers. Most importantly, this community offers a direct channel for anticipated product development information and updates, delivering a true understanding of everything ChromeOS can do for your organization.

Connecting and collaborating through peer-to-peer learning

This platform has the intention to connect global business leaders who utilize ChromeOS, creating a space where sharing experiences and solving challenges together is easier than ever. Members can learn from each other’s successful approaches, share effective practices, and collaborate on answering questions from their peers. Beyond problem-solving, the community can inspire new ways to use ChromeOS, driven by real-world examples and from use cases spanning healthcare, retail and finance; to name just a few. Join the conversation, ask questions, and show off your expertise to land on our contributor leaderboard! Plus, you’ll be able to showcase your ChromeOS Admin Professional Certified Admin badge alongside your profile.

Tailored for growth: How our community supports SMBs

For small and medium businesses, navigating device management can often feel like a solo mission, especially when IT resources are limited. This is why this platform was designed for you to easily find answers to common questions, troubleshooting issues, and learning best practices from our user guides or fellow Admins. Additionally, if you’re new to ChromeOS, you’ll find our Getting Started guides to support your onboarding and helping your users. This platform will continue to develop and evolve with small businesses in mind, so whether you’re just starting with ChromeOS or scaling an existing deployment, you’ll be able to access tailored advice and peer support to help your organization thrive.

A Unified Vision: Synergies with the Android Enterprise Community

The ChromeOS Customer Community is launching alongside the Android Enterprise Customer Community, recognizing the inherent synergies between these two products. While maintaining its distinct identity, this co-location offers significant value to customers invested in both ChromeOS and Android Enterprise. By providing a unified and streamlined experience, businesses can more easily manage their diverse ecosystems, access relevant information, and find support across both platforms.

We’re excited to see how this expanded community will empower our ChromeOS business customers. What are you most looking forward to gaining from this global platform? Join the Community today and let us know!