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Retail runs on timing and coordination. Whether it’s a customer calling to check product availability or a staff member needing input from the stockroom, even a single missed call or delayed message can mean a lost sale. Multiply that by dozens of interactions a day, and communication breakdowns start to impact revenue and reputation. Zendesk […]

The post Unified Communications in the Retail Sector: How to Keep Customers Coming Back appeared first on Sangoma Technologies.

Author: Liana Verschuur - This post was originally published on this site
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