Equinix to build £3.9bn Hertfordshire data centre
Equinix plans to invest £3.9 billion in the project, which will deliver 250+MW of compute
Amazon Connect now includes the conversation history in agent replies and introduces threaded views of email exchanges, making it easier for both agents and customers to maintain context and continuity across interactions. This enhancement provides a more natural and familiar email experience for both agents and customers.
Amazon Connect Email is available in the US East (N. Virginia), US West (Oregon), Africa (Cape Town), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), Europe (Frankfurt), and Europe (London) regions. To learn more and get started, please refer to the help documentation, pricing page, or visit the Amazon Connect website.
Source Link: https://educronix.com/amazon-connect-now-supports-threaded-views-and-includes-conversation-history-in-agent-replies/ Author: aws - Published on: 2025-10-23 07:00:00This post was originally published on this siteEquinix plans to invest £3.9 billion in the project, which will deliver 250+MW of compute
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