How Can AI Call Transcription Improve Customer Service?
AI call transcription turns customer conversations into searchable text that businesses can review, analyze, and
IT leaders from across the country gathered at Cisco Live US 2025 to explore the latest innovations, strategies, and best practices in technology. The event featured tailored sessions and keynotes designed to address the unique challenges and opportunities facing retail, hospitality, financial services, sports, media, and entertainment, healthcare and other consumer-focused organizations.
Author: Brenda Germundson - This post was originally published on this siteAI call transcription turns customer conversations into searchable text that businesses can review, analyze, and
Amazon Elastic Container Service Express Mode now supports specifying ARM64 as the CPU architecture for
Vector search is a critical component of generative AI, retrieval-augmented generation (RAG), and data agent
The convergence of Cisco’s secure networking and Splunk’s data analytics highlights new opportunities in the
State and local governments are driven by a shared mission to provide responsive, equitable, and
Free WebRTC desktop softphone for Windows and macOS. Connects directly to your PBX — voice and video calls, Call Waiting, DND, live call quality and more. Choose your edition and platform:
100% WebRTC — built on the JsSIP library.