Softphone Educronix – Call Center (CC)

Call Center edition of the Educronix WebRTC softphone, for Windows and macOS. Includes everything in the Standard edition plus tools built for call center agents.   Additional features in this edition: – Agent Panel (AMI): agent status, pauses and pause reasons – WhatsApp / Chatwoot integration per profile   Features shared with the Standard edition: – Voice and video calls over WebRTC – Call Waiting: answering a 2nd incoming call automatically holds the active one, with swap or hang up – Do Not Disturb (DND) and configurable auto-answer – Up to 2 additional SIP lines on the same PBX – Call history, URL-based provisioning, multi-profile support – Live call quality panel (MOS, jitter, packet loss, Pkt/s) – Always-on-top button – Silent automatic updates – Available in English and Spanish   Download the latest version (.exe installer for Windows or .dmg for macOS) from the official releases page. Enjoying this softphone? Support the project with a voluntary contribution via PayPal.